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Ongoing Training

We invest in the best, Why wouldn’t we?

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LATEST CLEANING TECHNIQUES

Because we maintain high standards

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18 + years Experience

Means we know a thing or two about cleaning

Established in 2002, we are a small family run business.

Operating from Newtown we cover Mid Wales and surrounding areas including and not limited to: Shrewsbury, Telford, Oswestry, Wrexham, Rhayader, Llandrindod Wells, Builth Wells and Aberystwyth.

HOW WE WORK

Call or Message Us For A Quote

Our contact details are on the top of the page or use our “request a quote” form

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Schedule An In Person Inspection

Once we receive the form we will contact you back to book in an inspection and learn more about what you need.

Book Our Visit

We will then book in the time you want us to do the work and let you know how to prepare for our visit.

What You Can Expect From Us

EXPERTISE & EXPERIENCE

When we named our family business we knew we were setting the bar high. In the years since, clients tell us we’ve more than lived up to the promise. That’s seconded by other professionals such as Estate Agents and  Interior Designers, who unhesitatingly recommend us to their clients.  

TRAINING & CUSTOMER SERVICE

Every member of our team is not only trained to industry standards with the IICRC (Institute of Inspection Cleaning and Restoration Certification) but in the Good as New way of working, where customer satisfaction comes first. We are of course fully insured and we always turn up exactly where and when we say we will.

OUT IN FRONT

What we don’t know about soiling on all kinds of textiles and surfaces isn’t worth knowing! Added to that we combine years of experience with cutting edge equipment and techniques, providing maximum spot and soil removal, leaving behind nothing other than a satisfied customer. 

Satisfaction Guaranteed

In the unlikely event you’re not completely happy with our service, let us know and we’ll  be back at your property to deal with any perceived problem;  no charge, no obligation, no question. If after that there’s still something bothering you, we issue a complete refund.

FAQs

Are you insured?

Yes, we are fully insured for all Types of work carried out, this includes Treatment Risk Insurance, to provide you with a failsafe Guarantee on any items we clean. We also have full Public Liability Insurance.

Are you and your staff fully trained?

Yes, we have ongoing regular training supplied by I.I.C.R.C. (Institute of inspection cleaning and restoration certification) In connection with Alltec Network and Modular Training.

Do you guarantee your work?

Yes, we certainly do, if you’re not 100% satisfied with the work carried out contact us, and we’ll return and reclean for free. If you’re still not completely satisfied we will refund your money back, no questions asked.

How much do you charge?

Prices vary based on a number of factors, such as whether you’re local or out of town, how large the rooms are, the soil level, whether you have pets or not, whether it’s vacant or full of furniture etc.

Our prices are not the lowest in town to be sure, but our quality and detail are top-notch.

Do i need to vacuum first?

Yes, we would like the carpet to be vacuumed before our arrival, then when we also vacuum the carpet where needed, this will allow our vacuuming to remove extra dry soiling.

Will i need to move anything?

Normally we ask you to move any small items and any breakable items to a safe area, and if required we will move any larger pieces of furniture as we clean.

How long will it take to dry?

Drying times can vary depending on pile thickness, humidity, airflow, temperature etc. Average drying times are 4-5 hours, but with the use of drying fans in many cases, we can reduce it to an hour or two.

Will children or pets be affected by the cleaning or chemicals?

All the main cleaning solutions we use are eco-friendly, non-toxic, biodegradable and are safe for children & pets.

How often should i have my carpets cleaned?

It’s recommended by most carpet manufacturers that carpets are professionally cleaned every 12/18 months. You might need to increase the frequency if you have a busy home with children and pets and if anybody suffers from Asthma/allergies.

Will my carpets get dirty quicker?

This happens when too much residue is left within the carpet. Rest assured that we use the correct cleaning system & application for what we are cleaning at the time. Which means they stay clean for longer.

Can pet odours & urine be removed?

We have a high success rate of removing light to moderate pet odours, unfortunately, we cannot guarantee that extreme pet damage can be completely eliminated.

Please contact us and we will be happy to discuss this with you.

 

Will my carpet shrink?

Some carpets may be more prone to shrinkage than others. (Belgium Wilton springs to mind) however, we have many years of experience & can spot the fibres within the carpet that might cause issues and take measures so this won’t become a problem. This might include Low moisture cleaning, bonnet cleaning and or speed drying.